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Our volunteer scientists will not answer to the following types of questions:

  • that had already been answered  (please check here​!)

  • that can be easily answered by simple search on the Internet

  • best answered by specialized consultant (e.g. concerning the development of a commercial product)

  • best answered by professional advice (of physician, veterinarian, arborist etc.)


  • We will try to answer a submitted question in 7 days. Please keep in mind that our scientists are volunteers and sometimes due to high volume of questions may not be able to respond in this time period. Please be patient.

  • We will try to answer all the questions. However, we reserve the right to not answer a question if it is outside of area of expertise of our scientists or if the question doesn't follow guidelines above.

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